We understand that these issues can impact overall enjoyment and will certainly look into improving the situation to prevent any future disappointments. At Bellagio, we always strive to provide exceptional service and maintain high standards, so it is disheartening to know that we fell short in this instance. However, it is really unfortunate to hear about the unsatisfactory condition of your guestroom you had encountered. At ARIA, we work hard to ensure our guests have a truly pleasant and memorable experience every time they stay with us.

It is wonderful to hear how much you enjoyed our renowned Jean Georges restaurant and our excellent table dealers, as well as our resort pool and Spa amenities. Alex Aguilarĭear MichaelcX4529OI, Thank you for taking the moment to share your feedback about your experience at ARIA. I really appreciated the lovely private note and can’t wait to stay there soon. Also thank you Mary for the kind email note you sent. Overall, I cannot wait to stay here again and hopefully get an upgrade. The receptionist was candid and recommended me a good brunch before I left Las Vegas. I continued to enjoy my dinner and enjoyed some pool time the next day. I was able to go to dinner at Catch and yes I was there when the Britney Spears Fiasco happened but security blocked my way and couldn’t see anything. As always the room was extremely clean with an amazing view of the hotels in the strip. I got to my room and was able to relax and have a much needed nap. She even offered me multiple bottles of water since it was extremely hot since I was there for July 4th.

She heard my story and found me a room right away on the 16th floor. After I switched hotels which was the best idea ever I was greeted by one of the kindest receptionist at Aria. I had a horrible stay at MGM Park since I was there for Usher. Wow! What I can say? Aria is always the best of the best.

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